Privacy Policy

1. Who We Are

FinanceRateCalc ("we," "us," "our") operates financeratecalc.com, including the OFI (lender denial patterns), Zai AI tools, and Zai for Brokers subscription service. We are an educational mortgage intelligence platform — not a lender, broker, or financial advisor.

2. What Information We Collect

Free tools (Zai, OFI Dashboard, Denial Decoder, OFI Match, Appeal Letter, OFI Futures):

• No personal identification required to use any free tool
• Anonymous usage analytics via Google Analytics 4
• Session preferences stored locally in your browser (localStorage) — never sent to our servers
• No SSN, credit score, name, or personal financial data collected or stored

Zai for Brokers — $49/month subscription:

• Payment processing handled entirely by Lemon Squeezy — we receive only your email address
• No credit card data is ever stored by us
• Email used only for subscription management and optional OFI Weekly Briefing

OFI Weekly Briefing (newsletter):

• Email address only, submitted voluntarily via opt-in form
• Used exclusively to send weekly OFI market updates
• Unsubscribe link included in every email

Outcome Tracker (Zai):

• Outcomes are self-reported anonymously — no personal data attached
• Aggregated and anonymized before any display

3. How We Use Your Information

• To provide and improve our educational tools and services
• To send OFI Weekly Briefing to subscribers who opt in
• To analyze site usage patterns via Google Analytics (anonymized)
• To process subscription payments via Lemon Squeezy

We do NOT: sell, rent, share, or monetize your personal data with any third party for marketing purposes.

4. Google Analytics 4 (GA4)

We use Google Analytics 4 to understand how visitors interact with our site. GA4 collects anonymized data including pages visited, session duration, and approximate location (city level). No personal identifiers are collected by GA4 on our behalf. You may opt out using the Google Analytics Opt-out Browser Add-on.

5. Google AdSense

We display advertisements via Google AdSense on free pages. Google may use cookies to serve contextually relevant ads based on your browsing history. We do not control Google's ad targeting. See Google's Privacy Policy and Ad Settings to manage preferences.

6. Cookies and Local Storage

• Essential cookies: Required for basic site functionality
• Analytics cookies: Google Analytics 4 (anonymized)
• Advertising cookies: Google AdSense
• localStorage: Used to save your OFI Futures predictions, Zai message count, and site preferences — stored only in your browser, never transmitted to us

7. Third-Party Services

• Lemon Squeezy (lemonsqueezy.com) — payment processing and merchant of record for all FRC products and subscriptions
• Formspree — newsletter and contact form submissions
• Google Analytics 4 — anonymized usage analytics
• Google AdSense — advertisement delivery
• Anthropic API — powers Zai AI responses (no personal data transmitted)
• FRED API (Federal Reserve) — economic data for OFI calculations

8. California Privacy Rights (CCPA)

California residents have the right to:

• Know what personal information we collect and how it is used
• Request deletion of personal information we hold
• Opt out of the sale of personal information — we do not sell personal data
• Non-discrimination for exercising privacy rights

To exercise these rights: [email protected]

9. Data Security

We implement reasonable security measures to protect information. However, no internet transmission is 100% secure. We recommend not sharing sensitive personal or financial information through any online platform unnecessarily.

10. Data Retention

• Newsletter email addresses: retained until you unsubscribe
• Google Analytics data: 14 months (Google's standard retention)
• Outcome tracker data: anonymized aggregates only — no individual records retained
• We do not store individual mortgage application data

11. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us immediately.

12. International Users

Our site is operated from Turkey and primarily serves US users. By using our site, you consent to the processing of your data as described in this policy. EU users should note that some data may be processed outside the EU.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

Privacy questions or requests: [email protected]

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