{
 "generated": "2026-09-14",
 "n_lenders": 70,
 "median_incomplete_share_pct": 2.2,
 "volume_weighted_incomplete_share_pct": 17.9,
 "corr_incomplete_vs_oe": {
  "pearson": 0.452,
  "spearman": 0.201
 },
 "heavy_users": [
  {
   "name": "Carrington Mortgage Services LLC",
   "incomplete_pct": 73.5,
   "denial_rate_pct": 58.4,
   "oe": 1.9,
   "apps": 16051
  },
  {
   "name": "Lakeview Loan Servicing, LLC",
   "incomplete_pct": 72.2,
   "denial_rate_pct": 57.0,
   "oe": 2.3,
   "apps": 22734
  },
  {
   "name": "PLANET HOME LENDING, LLC",
   "incomplete_pct": 49.9,
   "denial_rate_pct": 17.8,
   "oe": 0.76,
   "apps": 7304
  },
  {
   "name": "AMERISAVE MORTGAGE COMPANY",
   "incomplete_pct": 41.0,
   "denial_rate_pct": 78.7,
   "oe": 2.13,
   "apps": 22944
  },
  {
   "name": "Flagstar Bank NA",
   "incomplete_pct": 37.1,
   "denial_rate_pct": 40.7,
   "oe": 2.02,
   "apps": 2933
  },
  {
   "name": "CALCON MUTUAL MORTGAGE LLC",
   "incomplete_pct": 34.6,
   "denial_rate_pct": 24.1,
   "oe": 1.46,
   "apps": 2122
  },
  {
   "name": "Better Mortgage Corporation",
   "incomplete_pct": 30.4,
   "denial_rate_pct": 49.4,
   "oe": 2.51,
   "apps": 2354
  },
  {
   "name": "OCMBC, INC.",
   "incomplete_pct": 27.4,
   "denial_rate_pct": 10.4,
   "oe": 0.62,
   "apps": 4437
  },
  {
   "name": "American Pacific Mortgage Corporation",
   "incomplete_pct": 21.7,
   "denial_rate_pct": 12.8,
   "oe": 0.8,
   "apps": 8201
  },
  {
   "name": "ROCKET MORTGAGE",
   "incomplete_pct": 20.3,
   "denial_rate_pct": 29.8,
   "oe": 1.19,
   "apps": 96051
  }
 ],
 "method": "Share of a lender denials citing \"credit application incomplete\" (HMDA denial reason code 7) among the ~94 largest FHA lenders, 2025. O/E is the observed/expected ratio from the applicant-mix model.",
 "boundaries": [
  "Reason codes are lender-reported and a denied file may cite up to four.",
  "\"Credit application incomplete\" is distinct from action_taken=5, file closed for incompleteness, which is not a denial and is excluded from our universe.",
  "A high share is a filing-practice observation, not evidence of misconduct."
 ]
}